We aim to provide you with the best shopping experience. However, exchanges or refunds are subject to the following conditions:

Eligibility for Exchange

Products on Sale: Items purchased on sale are not eligible for return unless there is a manufacturing defect.

Fabrics: Cut fabrics cannot be returned unless they have a manufacturing defect.

Stitched and Unstitched Suits: These are not eligible for return unless there is a manufacturing defect.

Genuine Manufacturing or Quality Defects

If the delivered product has a genuine manufacturing or quality defect, follow these steps:

Share a parcel opening video of the item with us via WhatsApp at +91 9947066664 immediately upon unpacking.

Request a return within 3 days of delivery.

Refund Eligibility

Refunds are applicable only in the following cases:

Incorrect Deliveries: The wrong item was delivered.

Damaged Goods: The product arrived damaged.

Note: Refunds or exchanges are not allowed for reasons such as color preferences or a change of mind.

How to Request a Return or Refund

If your purchase meets the return criteria:

• Contact our customer care within 3 days of delivery.
• Provide the following details:
• Order Number
• Delivery Address
• Reason for Return (include images for defective or incorrect items)

Contact Us

If you have questions or need assistance regarding this Privacy Policy, please contact us:

Email: info@emirah.in
Phone: +91 9947066664
Address: Emirah Fashion
Marian Enclave, Nanthancode, Trivandrum- 695003

(Available Monday to Saturday, 10:00 AM to 6:00 PM IST)

Our team will review your request and respond promptly.